Go now to the Innoguide E-Learning Platform

Train The Trainer

Workshops

"Entertain me. Surprise me, amuse me, take me on a journey. Don't ever bore me"


Train-the-trainer workshops

Want to gain more in-depth, practical knowledge and skills in the 3 Innoguide topics? Then our train-the-trainer courses might be something for you. Our project team organises basic and advanced courses on each of the 3 topics. Our one-week basic courses all take place in the Fall of 2015. Our advanced courses all take place in the Spring of 2016. Want more info on how to apply? Please contact project coordinator ms. Petra Huyst, petra.huyst@toerisme-vlaanderen.be

TRAIN-THE-TRAINER EXPERIENTIAL GUIDING

The world is changing and the world of tourism and tour guiding is changing even faster. Innovative initiatives like Gidsy, with-a-local or Greeters are more and more present within the work field of guides. Our basic and advanced course in experiential guiding help you to develop the tools and skills to deal with these challenges.

How do you make sure that you as a guide can be found and booked in the jungle called, the internet? How do you make sure that your tours are an experience and more distinctive than others? How do you brand yourself and your tours from offline to online?

Basic

The aim of this basic workshop is to get you in an entrepreneurial mindset and to get answers to these questions in a hands-on workshop called 'basics of Experiential Guiding'. You will become a true INNOguide.

This workshop takes place in Rotterdam, The Netherlands from Monday 7 until Friday 11 of December 2015

Advanced

The focus in this advanced course is on the guide as a key player in creating great experiences. We will focus on the experiential roles of the guide as opposed to the instrumental roles (such as making sure the bus is on time and making reservations for lunch etc.). This advanced course is very hands-on as participants are asked to design new tours, and to put the newly taught skills directly to practice by acting as guides. Another aspect that will be addressed is how guides and guide organisations can present themselves online, e.g. via social media.

The main theoretical topics that are covered are the experience economy, experience design and social media.

The workshop takes place in Aarhus, Denmark from 7-11 March 2016.

Do you want to enroll? Send an email to petra.huyst@toerisme-vlaanderen.be

lecturer
Eveline Vos

Eveline Vos is a lecturer in tourism and tour guiding at NHTV - International University of Applied Sciences in Breda, the Netherlands. After working as a guide in Asia she is now a lecturer in tourism and tour guiding with a focus on experiences, co-creation and storytelling.

She is responsible for the basic course on experiential guiding.

community manager
Lobke Elbers

Lobke Elbers is a community manager at TravelNext.nl (the Netherlands). She is responsible for all the content on the blog and assists nearly 50 bloggers in their writing process. Already three years she is active and experienced with online communities and platforms. It is her job to inspire the travel marketer and to connect and update all the traveltrends.


She will assist ms. Eveline Vos in the basic training course on experiential guiding.

lecturer
Andreas Bonven

Andreas Bonven is a lecturer at Dania – Academy of higher education in Denmark, where he mainly focuses on the experience economy, experience design, creativity and innovation. He holds a master’s degree in the experience economy and has focused for some years now on user-centered design which is designing experiences based on the needs and wants of the users. He looks forward to putting the guest at the centre of the process of designing guided tours.

He will be responsible for the advanced course on experiential guiding


TRAIN-THE-TRAINER SUSTAINABILITY

Guides play a major role in the tourism industry, not only because they connect the tourist to the local population, the economy and the destination, but also because they have the capacity to transform a tourist visit into a true experience.

There are 2 courses on sustainability and guiding. One basic course, which took place in the historical city of Mechelen (Belgium) from 26 October 2015 until 30 October 2015. An advanced course is scheduled for January (18-22).

The general outline is that guides play a major role in the tourism industry, not only because they connect the tourist to the local population, the economy and the destination, but also because they have the capacity to transform a tourist visit into a true experience.

The following topics are addressed in these courses: How do you integrate sustainability in your tour and tour guiding company? How do you sell sustainability and how do you create sustainable experiences which will last a life time ? What are the latest tourism trends and how to use them? What is the economic impact of tourism? How do you brand your company and destination?

Basic

The workshop is interactive and very practical including fieldtrips to urban areas and to nature parks.

The Innoguide basic training course took place in the historical city of Mechelen (Belgium) from 26 October 2015 until 30 October 2015.

Advanced

In this hands-on advanced course, it is discussed how you can integrate sustainability in your tour and how do you, as a guide, create sustainable experiences which will last a lifetime? What is your role as a guide in this? How can you pass all this knowledge on to others? In the advanced train-the-trainer, we will explore some aspects of sustainability in-depth, and exchange ideas with each other.
This workshop will be interactive, dynamic and practical, including an inspirational fieldtrip.

The Innoguide advanced training course takes place in Espoo (wider Helsinki region), Finland from 18-22 January 2016.

Do you want to enroll? Send an email to petra.huyst@toerisme-vlaanderen.be

Project Manager
Hannelore Akkermans

Ms. Hannelore Akkermans is active as a Project Manager for ViaVia Tourism Academy non-profit association. As a sociologist she is naturally curious about societies and cultures. During her travels, she became fascinated with the sustainability issue within tourism. Following her wish to contribute to sustainable tourism in a positive and productive way, she became a trainer for the Innoguide project.

She is responsible for the basic and advanced course on sustainability in guiding.


TRAIN-THE-TRAINER INTERCULTURALITY

Join the Innoguide training course on Interculturality (basic and advanced) in multicultural Amsterdam or in exotic Zagreb so you will become a real global guide! A growing number of tourists come from countries with cultures we hardly know. We make misinterpretations and mistakes that might lead to conflict and unsatisfied customers.

How do you design a tour taking into account the cultural diversity of your customer? What competences would you need? And how can you quickly find relevant information and cater your tour to the cultural target group of your choice? Those are questions you will tackle during our courses.

Basic

After an initial start-up course day in Breda, Amsterdam will be your place of research and practice. You will be consulted on your practices and make a tour yourself, for your cultural target audience.

The basic workshop takes place in Breda and Amsterdam, The Netherlands from Monday 23 November until Friday 27 November 2015.

Advanced

This advanced course on interculturality in guiding gives you the skills and theoretical background to deal with a culturally diverse group. How do you cope with interculturality and how do you create intercultural experiences which will last a lifetime? What is your role as a guide in all of this? How can you pass all this knowledge on to others? Therefore this workshop is aimed specifically at trainers, since the point of view of training will be stressed throughout the whole workshop.
This workshop will be interactive, dynamic and very practical including an inspirational fieldtrip in the wider area of Zagreb.

The workshop takes place in Zagreb (Croatia) from 1-5 February 2016.

Do you want to enroll? Send an email to petra.huyst@toerisme-vlaanderen.be

lecturer
Brigitte Ars

Brigitte Ars has been a lecturer cross-cultural for the past seven years in the tourism department of NHTV, International University of Applied Sciences. Having worked and lived in Asia, Africa, Europe and the US as a tour guide as well as a writer, she believes that other cultures can be a great source of learning. Together with a colleague she wrote a book on the behaviour of tourists from Brazil, Russia, India and China, the so-called BRIC-countries.

She is responsible for the basic course on interculturality in guiding.

lecturer
Dorien De Troy

Dorien De Troy started her international adventure with an intercultural exchange year in Ecuador in ‘92. Ever since she has been fascinated by the cultural dimension of human behaviour. This has led her to study cultural anthropology and international relations management. She started working as a professional intercultural trainer in 2010, both in the fields of endogenous diversity management, as international assignments, for various target groups (students, teachers, civil servants, volunteers, tour guides, trainers). She is the co-author of ‘Handboek Interculturele Competentie’. Nowadays she is very interested in the process of learning itself, by people and organisations.
She currently works for ViaVia Tourism Academy, Belgium.

She is responsible for the advanced course on interculturality in guiding.